/ Specimen Delivery Hub

Specimen Intake and Lab Access

Coordinate cold-chain transport, dry-ice replenishments, and protocol document transfers directly with our San Jose bench team. Every delivery undergoes immediate temperature auditing and barcode verification at intake.

Analytical Inquiries

Direct Sample Intake

Submit courier dispatch manifests, analytical testing requirements, or study initiation parameters. Our bench operations team reviews specifications and confirms chain-of-custody preparation within two business hours.

Facility Protocols

Courier Receiving Standards

Adhering to validated intake parameters guarantees reproducible analytical results across all biological and chemical matrices.

Controlled Dock Access

Thermal Chain Audit

Chain of Custody

Designated receiving bays accept direct clinical courier couriers Monday through Friday from 08:00 to 17:00 PST with dedicated loading clearance.

Immediate temperature verification occurs upon courier handover, recording data loggers across ambient, chilled (+4C), and dry-ice conditions.

Every incoming specimen package receives instant laboratory information system accessioning, dual technician verification, and secure freezer staging.